Terms of Service

Effective Date: February 7, 2026 | Last Updated: February 7, 2026

These Terms of Service ("Terms") govern your access to and use of the GradeSignal website and services (collectively, the "Service") provided by DATAHOUNDS LLC ("Company," "we," "us," or "our"). Please read these Terms carefully before using the Service.

IMPORTANT: PLEASE READ CAREFULLY

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE SERVICE. THESE TERMS CONTAIN IMPORTANT LIMITATIONS OF LIABILITY, DISCLAIMERS OF WARRANTIES, AND AN AGREEMENT TO ARBITRATE DISPUTES.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

GradeSignal is a service that retrieves academic information from Canvas Learning Management System (LMS) using API tokens you provide, and delivers periodic email reports summarizing grades, assignments, and academic activity. The Service is provided "AS IS" and "AS AVAILABLE" without any guarantees or warranties.

3. Eligibility

You must be at least 13 years of age to use the Service. By using the Service, you represent that you are at least 13 years old and have the legal capacity to enter into these Terms. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms.

4. Account Registration and Security

You must provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use of your account
We are not liable for any loss or damage arising from your failure to protect your account

5. Canvas API Tokens and Authorization

By providing a Canvas API token, you represent and warrant that:

You have the legal right to access the Canvas account associated with the token
You have obtained any necessary consent from the student (if you are not the student) to access their academic information
Your use of the token complies with your educational institution's policies and applicable law
You understand that the token grants access to academic data and you accept responsibility for its use

YOUR RESPONSIBILITY: You are solely responsible for ensuring you have proper authorization to access any Canvas account. DATAHOUNDS LLC is not responsible for any unauthorized access or violations of institutional policies.

6. Subscription and Payment

6.1 Pricing

The Service is offered on a subscription basis. Current pricing is displayed on our website and may change with notice. By subscribing, you agree to pay all applicable fees.

6.2 Free Trial

We may offer a free trial period. At the end of the trial, your subscription will not automatically renew unless you choose to subscribe.

6.3 Billing

Subscriptions are billed in advance on a monthly or yearly basis through Stripe. You authorize us to charge your payment method for all fees when due.

6.4 Refunds

All fees are non-refundable except as required by law. We do not provide refunds for partial subscription periods, unused time, or dissatisfaction with the Service.

6.5 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for the remaining period.

7. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable laws
Access Canvas accounts without proper authorization
Share your account credentials with others
Attempt to gain unauthorized access to any portion of the Service
Interfere with or disrupt the Service or servers
Use the Service to transmit malware or other harmful code
Reverse engineer, decompile, or disassemble the Service
Use automated systems to access the Service except as expressly permitted
Resell, sublicense, or redistribute the Service without our written consent

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by DATAHOUNDS LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DATAHOUNDS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE SERVICE OR ANY CONTENT
WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
WARRANTIES REGARDING THE SECURITY OF DATA TRANSMITTED TO OR STORED BY THE SERVICE
WARRANTIES THAT DEFECTS WILL BE CORRECTED
WARRANTIES THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

You acknowledge that:

The Service relies on third-party systems (Canvas LMS, Stripe, email providers) over which we have no control
Academic data displayed may not be current, complete, or accurate
Email delivery is not guaranteed and may be delayed or fail
AI-generated content may contain errors or inaccuracies
The Service may be temporarily unavailable due to maintenance or technical issues

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DATAHOUNDS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
ANY DAMAGES RESULTING FROM SECURITY BREACHES, HACKING, OR CYBERATTACKS
ANY DAMAGES RESULTING FROM INTERRUPTION OR CESSATION OF THE SERVICE
ANY DAMAGES RESULTING FROM THIRD-PARTY CONDUCT OR CONTENT
ANY DAMAGES RESULTING FROM ERRORS, MISTAKES, OR INACCURACIES IN THE SERVICE
ANY DAMAGES RESULTING FROM YOUR RELIANCE ON INFORMATION PROVIDED BY THE SERVICE

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF DATAHOUNDS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.1 Maximum Liability

IN NO EVENT SHALL DATAHOUNDS LLC'S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO DATAHOUNDS LLC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

10.2 Cybersecurity and Data Breach Disclaimer

IMPORTANT: YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT DATAHOUNDS LLC SHALL NOT BE LIABLE FOR ANY CYBERSECURITY INCIDENT, DATA BREACH, PRIVACY BREACH, UNAUTHORIZED ACCESS, DATA THEFT, DATA LOSS, OR ANY OTHER SECURITY EVENT, WHETHER CAUSED BY:

Hacking, malware, ransomware, phishing, or social engineering attacks
Vulnerabilities in our systems, third-party systems, or the internet generally
Human error by our employees, contractors, or agents
Failure of third-party security measures
Acts of terrorism, war, or natural disasters
Any other cause, whether known or unknown, foreseeable or unforeseeable

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR USE OF THE SERVICE.

10.3 Essential Purpose

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law. The limitations in this section shall apply even if any limited remedy fails of its essential purpose.

11. Indemnification

You agree to indemnify, defend, and hold harmless DATAHOUNDS LLC, its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights, including intellectual property or privacy rights
Your violation of any applicable laws or regulations
Any content you submit or transmit through the Service
Your unauthorized access to any Canvas account

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at legal@gradesignal.com to attempt to resolve the dispute informally.

12.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration will be conducted in the state of Washington, USA, unless otherwise agreed.

12.3 Class Action Waiver

YOU AND DATAHOUNDS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12.4 Exceptions

Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in King County, Washington.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination:

Your right to use the Service will immediately cease
We may delete your account and all associated data
All provisions of these Terms which by their nature should survive termination shall survive

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DATAHOUNDS LLC regarding the Service and supersede all prior agreements and understandings.

18. No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.

19. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

20. Force Majeure

DATAHOUNDS LLC shall not be liable for any failure or delay in performing its obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

21. Contact Information

If you have any questions about these Terms, please contact us:

DATAHOUNDS LLC
Email: legal@gradesignal.com
Website: gradesignal.com

                By using GradeSignal, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
            